REQUEST an RMA


In order to return your Associated Power Technologies instruments to us, please fill in the form below to request your RMA. APT does not process an RMA for parts and accessories. Click here for detailed return shipping instructions.

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Please note that unless stated otherwise on the purchase order, all calibrated items come with a calibration recommendation interval of 1 year from the calibration date. In addition instruments that have been subjected to gross misuse, shipping and customer damage, or have been discontinued for 5 years or more will require a service estimate process. Our standard calibration and calibration with Data is guaranteed to be completed in 24 hours. Our Accredited calibration is typically completed in 72 hours. Our flat rate repair service that includes standard calibration or calibration with data is guaranteed to be completed in 48 hours. Any flat rate repair service that includes accredited calibration will be completed in 96 hours. Additional turn-around time will be required for all non-flat rate repairs (i.e. older instruments requiring a service estimate). Typical turn-around time will be 72 hours for all non-flat rate repairs requiring standard calibration or calibration with data. The turn-around time for all non-flat rate repairs requiring accredited calibration will be 120 hours.